1. Collection and Use of Personal Data
We may collect and process the following data about you:
(a) Information provided by you. We collect personally identifiable information, such as your name and email address, if you register to become a YouSteps member. This information is needed to set up your personal profile. As part of your personal profile, you may choose to submit or incorporate additional information, such as your age, your hobbies and interests, as well as other content, such as photographs, messages, music, videos, blogs and any other personal details.
(b) Information collected automatically. We receive and store information which is transmitted automatically from your computer when you use the Service. This information includes information from cookies (which are described below), your IP address and browser type. Your IP address is the unique address of your computer which is automatically provided to other computers when your web browser or email application requests a web page or email from those computers on the Internet. We also collect information about how you use the Service, including information about the features you use and where you go on the Service.
(c) Information about you as a YouSteps member may be supplemented with additional information, including publicly-available information and information from other companies.
We use this information to help us make the Website more useful to visitors, to learn about the number of visitors to the Website and the type of technology which our visitors use. We may compile and report aggregate statistics about our visitors in terms of numbers, traffic patterns and related site information. Any such statistics will not include any personally identifying information.
You may choose to provide us with personal information in an email message to one of the addresses listed on the Website or by filling out a form with your personal information and submitting it to us through the Website. We may use that information for the following purposes:
(a) to respond to your message;
(b) to help us provide you with the material you have requested; or
(c) to pass it on to an educational Services provider about whom you have requested further information.
If we include interactive areas that allow visitors to post content on the Website, in order to post content you will be required to register with us. If you choose to do so, we may ask you to provide us with personal information including your name, email address, postal address, telephone number, user name and password. In order to comply with an order of a court of competent jurisdiction or to protect our systems or users of the Website, we may process and disclose any information held by us in relation to a person who breaches our Terms and Conditions or Legal Notices in relation to the Website.
The business who provide us with technology infrastructure and hosting services for the Website (the “Technology Licensor”), stores User’s credit card information in order for the Technology Licensor to process your payments to the Website or maintain your member’s subscription to the Website, as applicable. The Technology Licensor’s on-demand e-payment integration solution is reviewed, audited, and certified to be compliant with the Payment Card Industry Data Security Standard (PCI DSS). Furthermore, the Technology Licensor guarantees that it will continue to follow PCI DSS requirements and adhere to best practices for security.
2. What we do with the information we gather
We use this information in order to operate the Service and improve your experience.
(a) We will display your personally identifiable information on your profile according to the preferences you set. We will use your name so that you are recognisable on our database and so that we can personalize your experience. We will use your email address to contact you from time to time and may also use it for security reasons to confirm that you are who you say you are.
(b) We may use information collected automatically, such as your IP address, information stored via cookies, described in more detail below, and information about how you use the Service to develop statistics and aggregate information about the number of people who visit the Service and to customise YouSteps’s content, layout and the Service. We may share this information with third parties to help us improve the Service and better serve our users.
(c) We may provide your personally identifiable information and the data generated by cookies, described in more detail below, and the aggregate information to the vendors and Service agencies that we may engage to assist us in providing the Service to you. Such third party entities will be obliged to use your personally identifiable information solely to provide services to us.
(d) Personally identifiable information about you as a YouSteps user, including the contents of your online communications, may be accessed or disclosed in response to legal process (for example, a court order, search warrant or subpoena); in other circumstances in which YouSteps believes the Service is being used in the commission of a crime; when we believe in good faith that there is an emergency that poses a threat to the safety of you or another person; or when necessary either to protect the rights or property of YouSteps and its affiliates, or for us to render the Service you have requested.
3. Disclosure of your information
In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
If YouSteps or substantially all of its assets are acquired by a third party, personal data held by it about its users will be one of the transferred assets.
We may also disclose personal data about you where we are required to do so by applicable law, by order of a court, by a governmental body or by a law enforcement agency. We may also disclose personal data about you in the context of investigating or reporting any issue arising in connection with activity by you or them or content supplied or purporting to be supplied by you, to you or on your behalf that we reasonably believe could be unlawful or otherwise in breach of our Website Terms and Conditions.
Whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.
6. Right of Access and Amends
You have the right, subject to certain exemptions, to obtain a copy of any personal data we hold about you and to correct any inaccuracies in such data. If you wish to avail of any of these rights, please contact us. Your request will be dealt with as soon as possible and will not take more than 40 days to process.
We may contact you by post, e-mail or SMS in order to inform you about products and services which may be of interest to you. This may include our own products and services and those provided by third parties. You can opt-out from marketing at any time by following the instructions at the end of every such email.
8. Third party sites